Cancellation Policy

Thank you for choosing Nineteen 85 Nail Bar! Before booking an appointment, please read our policies below.

By booking an appointment you will be confirming that you have read and fully understand the booking and cancellation policies.

BOOK YOUR APPOINTMENT 24-HOURS IN ADVANCE

All appointments must be booked at least 24 hours in advance. If you would like to schedule an appointment that is less than 24 hours from the time of booking, please call us immediately at: (747) 333-0680, or your appointment could be canceled.

AFTER HOUR CHARGES

Our salon hours are from 10:00 a.m. to 6:00 p.m (Monday – Friday). We are happy to make accommodations for early or late evening appointments. Please note, for this service accommodation, an additional fee will be charged. The additional fee amount will be between 20% – 30% of the total cost of services, depending on when the appointment is scheduled. The client is responsible to confirm those charges with the nail technician before booking your appointment. If you have any questions, please call us at: (747) 333-0680.

WE ARE A DOG-FRIENDLY SALON!

We are a dog-friendly salon! If you are allergic to dogs, please let us know when you schedule your appointment so we can make accommodations for you.

PAYMENTS

We require that all appointments be secured by credit card with a minimum of a 25% deposit for an in-studio appointment, and a 50% deposit for mobile services. For party’s, groups and special events a 50% deposit for the estimated services requested is required at the time of booking. Appointments are considered booked once payment information is received and processed.

YOU CAN CANCEL/RESCHEDULE WITHIN 24 HOURS OF SCHEDULED APPOINTMENT

Your appointment is very important to us, and we understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request appointments be canceled or rescheduled at least 24 hours before your scheduled appointment only by phone. Notice via text or voicemail is not accepted and will not be considered as a valid rescheduling of your appointment. If you cancel within 24 hours, you may reschedule. However, less than a 24-hour notice will result in the charge of the full-service price. All deposits are NON-REFUNDABLE.

LATE SHOWS

We utilize every minute of your appointment time to ensure that your nails are PERFECT!! If you are late, you may not be able to get exactly what you wanted on your nails. If it’s your first time coming, please make yourself familiar with the area well before your appointment time. After you are 15 minutes late, you will need to RESCHEDULE and you will be charged FULL PRICE and your deposit will be lost. If you are going to be late, PLEASE LET US KNOW AS EARLY AS POSSIBLE by calling the Nail Artist at: ((747) 333-0680.

NO SHOWS

Any no shows will be charged 100% of the reserved service amount, minus the deposit. The cancellation policy allows us time to inform stand by guests of any availability, as well as keeping our schedule filled, thus better serving everyone.

PROFESSIONAL DEMEANOR

We always look to provide you with a professional English speaking licensed manicurist. Our utensils are always sanitized to provide clients with a top rate experience. As a company, we do not tolerate indecent exposure, sexual harassment, flirting, violence and/or verbal abuse. If any of these take place, we have the right to refuse or stop service at any point, a refund will not be issued and criminal charges may be filed if and when applicable.

WAIVER OF LIABILITY/CLEAN INSTRUMENTS AND SUPPLIES

All services are completely optional and have been requested by the individual, agent of an individual or party host on behalf of his/her guests. Nineteen 85 Nail Bar makes every effort to ensure that clients are not subjected to any bacterial/fungal infections by using new files, buffers and foot files on each person in addition to disinfecting all non-disposable tools in hospital-grade disinfectant between each client. We use the highest quality cosmetic grade products if the client is allergic to anything or may develop any kind of allergies during or after services are being rendered, Nineteen 85 Nail Bar is not liable. The Client releases Nineteen 85 Nail Bar and our nail technicians of any and all liability as a direct or indirect result of services rendered. We use products like pure acetone, polish remover, rubbing alcohol, etc., which can damage your valuables. Hence clients are requested to cover their table, couch, sheets, flooring, etc. before they ask our nail technicians to set up for services. If any damage occurs during service, Nineteen 85 Nail Bar, nor our nail technicians, are not liable and are not responsible for any damage that may occur, and will not be liable or responsible to replace or pay for your damaged items.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site.